Question 1

How long does it take to get my order?

Accepted Answer

Depending on your order size and our current workload

RAW ORDERS LESS THAN 2 WEEKS

POWDER COATED ORDERS 6 - 8 WEEKS

Question 2

When do I get a tracking number?

Accepted Answer

Yes, we will update tracking numbers as soon as the order has shipped.

Question 3

Returns and Exchanges

Accepted Answer

All sales are final after 30 days.   Customers have 30 days from the date of purchase to request a return or exchange. After this period, no returns, refunds, or exchanges will be accepted for any reason.To qualify for a return within the 30‑day window, items must be:In original conditionUnused and uninstalledAccompanied by proof of purchaseCustom, special‑order, or modified items are non‑returnable at all times.Cancellations made before shipment will receive a 100% refund.Cancellations made after shipment and returns will incur a fee that is 25% of your total order amount. Shipping fees are nonrefundable

Question 4

Repairs and Warranties

Accepted Answer

We do not do repairs. 
We cover material failures if the tube rips open, collapses (kinks), or experiences a weld failure. 
Bends are no covered
This excludes replacement parts, powder coat, and hardware. shipping not included.

FAQ

Frequently asked questions

How long does it take to get my order?

When do I get a tracking number?

Returns and Exchanges

Repairs and Warranties